FAQ’s

    Yes, we are fully insured for all our office cleaning services. We hold Employers’ Liability up to £10 million and Public Liability up to £2 million, so you can trust our office cleaning services, janitorial services, and weekly/daily cleaning contracts are fully protected.
    Yes, we can provide references upon request. You can also read our customer reviews to see what businesses say about our daily office cleaning services, office janitorial services, and affordable office cleaning solutions.
    Our minimum requirement for commercial office cleaning contracts is 6 hours per week. This can be scheduled as 1 x 6-hour shift or 2 x 3-hour shifts. If you need fewer hours, please contact us to discuss a customized plan for your office cleaning needs.
    Yes, every client receives a formal office cleaning contract at the start of our services. Our office cleaning contracts are clear and transparent, ensuring you know exactly what to expect from our commercial office cleaning services.
    Yes, we always carry out a free site visit before starting. This helps us understand your exact requirements, whether you need daily office cleaning services, janitorial cleaning, or school cleaning services, so we can deliver the right solution from day one.
    We don’t lock clients into long-term contracts. If you ever wish to stop our commercial office cleaning services, we simply agree on a 1–3 month notice period. During that time, you can continue using our office cleaning or janitorial services or opt out while paying the remaining balance.
    Yes, we can provide all cleaning equipment and materials as part of the contract, or we can quote without them if you prefer to supply your own. Our janitorial cleaning services include everything needed to clean offices, schools, hotels, and retail spaces effectively.
    We have a large workforce of professional office cleaners near Wakefield, Leeds, Dewsbury, Pontefract, and surrounding areas across West Yorkshire. We can usually begin your daily cleaning services within 1–2 weeks, depending on how quickly we arrange the site visit and finalize your contract.
    Yes, we aim to provide you with the same dedicated cleaner for your office cleaning services. For larger contracts, two regular cleaners may be assigned. If your cleaner is unavailable due to holidays or illness, we’ll notify you in advance and provide a replacement.
    Yes, we can provide daily office cleaning services, janitorial cleaning, and office sanitizing services outside of regular working hours. As long as you provide access or keys, our team can clean early mornings, evenings, or weekends to suit your business schedule.
    We offer a wide range of janitorial services in Wakefield & surrounding areas, tailored to businesses of all sizes. Our janitorial cleaning includes dusting, vacuuming, sanitizing, restroom cleaning, and waste removal.
    Yes, we provide flexible cleaning schedules, including daily office cleaning services, weekly cleaning, and customized cleaning plans. Our daily cleaning services near you ensure your workspace stays consistently clean and sanitized, while our weekly cleaning is ideal for smaller offices or businesses that don’t require daily attention.
    Our hospitality cleaning services cover hotels, Serviced Accommodation/AirBnB, restaurants, and event venues, ensuring guest rooms, dining areas, and function spaces remain spotless. We offer flexible daily cleaning schedules, out-of-hours cleaning, and deep sanitizing to create a welcoming environment.
    Our school cleaning services and university cleaning services include classroom sanitizing, restroom hygiene, floor care, and common area maintenance. We work around your timetable, whether daily or after-school hours, to ensure minimal disruption and a consistently healthy learning environment.
    Yes, we offer cleaning and full turnover services. This includes deep cleaning, changing bed linens, sanitizing bathrooms and restocking supplies.
    Yes, we offer professional end of tenancy cleaning for offices, retail units, and serviced accommodation across Wakefield, Leeds, Bradford, Dewsbury, Pontefract, Castleford, Batley, Morley, Ossett, and Normanton. Our deep-clean covers every surface — walls, carpets, interior windows, kitchen appliances, and washrooms — to the standard required by commercial lease agreements. You can hand back the keys with confidence.
    Our standard office cleaning covers everything your workspace needs to stay professional and hygienic: daily desk wiping and dusting, vacuuming all carpeted areas, mopping hard floors, emptying and sanitising bins, cleaning kitchen and breakroom surfaces, restocking soap and paper towels, and thorough washroom sanitisation. We tailor the frequency to your premises — daily, every other day, or weekly — we can schedule it outside your operating hours so there’s zero disruption to your team.
    Supaclean covers the whole of West Yorkshire including Wakefield, Leeds, Bradford, Huddersfield, Dewsbury, Pontefract, Castleford, Batley, Morley, Ossett, Normanton and the surrounding areas. We serve offices, schools, hotels, retail shops, medical facilities, property management companies and serviced accommodation. Our base in Wakefield and our mobile team means rapid response times and consistent scheduling across all covered locations. If your business is elsewhere in the region, contact us and we will let you know if we can accommodate you.
    A standard clean maintains day-to-day hygiene — desk wiping, vacuuming, bin emptying, washroom sanitisation. A deep clean is far more intensive: we move furniture to clean underneath, scrub inside cupboards and drawers, degrease kitchen extractors and ovens, clean light fittings and switches, wash walls and skirting boards, and steam clean carpets where applicable. Deep cleaning takes more time for a 1,000 sq ft office compared to a typical 2-3 hours for a regular clean. We can schedule it outside your operating hours.
    Yes, all Supa Clean staff working on commercial cleaning contracts undergo DBS checks as standard. All our cleaners are fully checked before being assigned to any contract.
    We can do both. We work discreetly around workstations, meeting rooms, and communal areas without interfering with your staff’s productivity. The choice is entirely yours.
    Yes, we offer eco-friendly cleaning options using environmentally safe, non-toxic, and biodegradable cleaning products upon request.
    All keys, fobs, and alarm codes are securely logged and assigned only to the specific cleaning team members serving your site.
    Yes, we manage multi-site cleaning contracts across West Yorkshire with one invoice and a single point of contact.

    Yes. While offices are our core business, we also serve retail shops, medical facilities, warehouses, property management companies, and serviced accommodation across West Yorkshire. Our cleaning teams are trained to adapt to different environments, from high-traffic retail floors to sterile medical settings — all with the same DBS-checked, fully insured standards. Contact us to discuss your specific premises.

    We use detailed cleaning checklists tailored to your premises, conduct regular supervisor inspections, and maintain open communication with every client. If anything isn’t right, we want to know immediately so we can rectify it. Every commercial cleaning contract also has a single point of contact for seamless account management.

    We discuss your business calendar in advance. You can skip cleaning on bank holidays or during office closures at no charge, or we can use those days for a deeper clean if your premises are accessible. We adjust billing accordingly — you only pay for the office cleaning services you receive.

    Yes, absolutely. We accommodate one-off cleans for events, post-renovation work, spillages, carpet refreshes, or any unexpected requirement. Just give us reasonable notice and we’ll fit it into the schedule. Existing contract clients get priority for ad-hoc bookings. Call 01924 856377 to arrange a one-off clean.

    All our staff are DBS-checked and trained to respect confidentiality and data protection. We can agree on restricted areas, locked offices, or desks with sensitive documents in advance. Keys, fobs, and alarm codes are securely logged and assigned only to your dedicated cleaning team — never shared beyond the personnel serving your site. Read more about Supa Clean.

    Cost depends on your premises size, how often you need cleaning, and which services you require. We do a free site visit first, then give you a fixed, written quote with no hidden extras and a clear contract. Because we don’t lock clients in, you’re not tied to a price or term if your needs change.

    Yes. Your schedule isn’t fixed for the life of the contract. If your office grows, shrinks, or your opening pattern changes, tell us and we’ll adjust your cleaning hours and frequency — and your invoice will reflect the change from the next billing cycle. Multi-site clients can adjust individual sites independently.

    Washroom cleaning is one of our core daily tasks. We sanitise toilets, urinals and sinks with professional-grade disinfectant, clean and polish mirrors and fittings, restock soap, hand towels and toilet roll, and empty and disinfect bins. Our team checks and replenishes consumables on every visit so your washrooms never run short between cleans.

    Yes. Every contract includes clear performance standards: checklists per premises, supervisor inspections, and a single named point of contact. If anything falls short, report it and we’ll rectify it immediately. Larger clients can agree formal KPIs, inspection frequency and reporting as part of the contract.

    Very little: access (keys or fobs, or an agreed access method), an alarm code if you use one, and details of any restricted or off-limits areas. We’ll agree the schedule, confirm who signs off each visit, and brief you on our cleaning checklist so expectations are clear. After that your dedicated team handles everything.

    Yes. Every Supa Clean operative is trained in our commercial cleaning methods, health and safety, COSHH-safe handling of cleaning chemicals, and site-specific procedures before they start your contract. All staff are DBS-checked and wear identifiable Supa Clean branded uniform, so your team always knows who is on site and why. Larger contracts are supervised, with supervisor inspections built into the schedule.

    Tell us straight away and we’ll put it right – we’d rather know immediately than have you live with an issue. Every contract has a single named point of contact, so there’s no call centre to navigate. We log the concern, send a supervisor or the cleaning team back to rectify it, and check it’s been resolved to your satisfaction. Genuine problems are corrected at no extra cost, and recurring issues are addressed at the root by adjusting checklists or the team.

    Yes. We clean IT equipment using appropriate anti-static cloths and screen-safe, low-residue products – never liquid sprays directly onto screens, keyboards or sockets. Keyboards, mice, monitors, desk phones and shared touchpoints are wiped down as part of the standard clean. If your business has sensitive or specialised equipment, tell us about it at the free site visit and we’ll agree what is cleaned and what is left untouched.

    Yes. Waste and recycling is part of our standard janitorial service: we empty and reline bins, separate general waste from recycling following your site’s scheme, sanitise internal bins, and can arrange larger waste collections for bulky or confidential waste on request. Tell us your recycling policy at the site visit and we’ll work to it, so your office stays tidy and meets its environmental obligations.

    We step up disinfection on high-touch surfaces – door handles, handrails, light switches, keyboards, kitchen taps and washroom fittings – using professional-grade virucidal products. During an outbreak we can increase frequency, add ad-hoc sanitising visits, and concentrate on shared areas and washrooms to reduce the spread of infection. Just call 01924 856377 and we’ll arrange enhanced cleaning, since existing contract clients get priority for ad-hoc bookings.

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